Privacy Policy
Last Updated: August 22, 2025
At Deck Builders Taupo, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you interact with our website at https://deckbuilderstaupo.co.nz, contact us for quotes, or engage our decking and outdoor living services across the Taupo region.
By using our website or submitting your information through our contact forms, you agree to the terms of this Privacy Policy. We are committed to transparency and responsible data handling practices while delivering high-quality deck construction and outdoor living solutions throughout Taupo.
1. Information We Collect
Deck Builders Taupo collects both personal and non-personal data to deliver tailored services and ensure optimal performance of our website.
Personal Information
You may voluntarily submit personal details when:
- Filling out our contact or quote request forms
- Calling or emailing us directly
- Scheduling an on-site consultation
This may include:
- Your full name
- Email address and phone number
- Project address or job site location
- Specific details about your deck or outdoor living project
Technical & Usage Data
When you visit Deck Builders Taupo, we may automatically collect non-identifiable data including:
- IP address and general geolocation
- Device and browser type
- Pages visited, time spent, and click paths
- Referring site or search engine query
This data helps us understand user behavior, optimize our site, and improve your browsing experience.
2. Cookies and Tracking Technologies
Deck Builders Taupo uses cookies and similar technologies to deliver a secure, smooth, and personalized online experience.
Types of Cookies:
- Essential Cookies: Required for basic functions like navigation and contact form submissions.
- Performance Cookies: Help us analyze site traffic and identify performance issues.
- Functionality Cookies: Remember your preferences for future visits.
- Marketing Cookies: (only with your consent) Used for remarketing or showing ads related to our decking services.
You can manage your cookie preferences in your browser settings. Disabling cookies may affect certain website features.
3. How We Use Your Information
We use the information you provide for the following purposes:
- Responding to inquiries and quote requests
- Scheduling consultations or site visits
- Providing cost estimates for deck building, repairs, or custom outdoor projects
- Sending project updates or promotional offers (if opted in)
- Improving website performance and customer support
- Complying with New Zealand legal obligations
Deck Builders Taupo will never sell or lease your personal data to third parties.
4. Information Sharing and Disclosure
We take your privacy seriously and only share your data when necessary to deliver services or comply with legal requirements.
Trusted Service Providers
We may share information with verified third-party providers for purposes such as:
- Web hosting and technical support
- Secure database storage
- Email and analytics tools (e.g., Google Analytics)
These providers are bound by confidentiality agreements and are only allowed to use your data in relation to services for Deck Builders Taupo.
Legal Compliance
We may disclose your data if required to:
- Comply with New Zealand laws or government requests
- Enforce our Terms and Conditions
- Protect our rights, safety, or the safety of others
5. Your Privacy Rights
Under New Zealand privacy laws, you have the right to:
- Access – Request a copy of the personal information we hold about you.
- Correction – Ask for any inaccurate or outdated information to be updated.
- Erasure – Request deletion of your personal information (subject to legal retention).
- Objection – Object to or limit certain data processing activities, including promotional communications.
To exercise your rights, please contact Deck Builders Taupo via our Contact Page.
6. Data Protection and Security
Deck Builders Taupo implements strong security measures to protect your personal data, including:
- SSL encryption on all website pages and form submissions
- Secure servers and firewalls
- Access restrictions for internal personnel
- Routine website audits and updates
While no system is completely immune from threats, we work diligently to reduce risks and protect your information.
7. External Website Links
Our website may contain links to third-party sites for your convenience. These sites operate independently of Deck Builders Taupo, and we are not responsible for their content, privacy practices, or terms. Please review their privacy policies before submitting your personal information.
8. Policy Updates
Deck Builders Taupo may revise this Privacy Policy from time to time to reflect legal changes, new technologies, or updated business practices. Any revisions will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, feedback, or concerns about this Privacy Policy or how your information is handled, please contact us:
📧 Email: info@deckbuilderstaupo.co.nz
🌐 Website: Deck Builders Taupo
We value your trust and remain committed to protecting your privacy while delivering quality, reliable decking and outdoor living solutions in Taupo.
